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WHAT TO DO IN CASE OF AN ACCIDENT?

RENT A CAR IN PATTAYA

The most asked question of customers of 5 Star Auto who using the service car rent in Pattaya is what to do in case of an accident? What problems can be expected of the driver, if he is guilty or not guilty in the accident? In which cases the insurance covers the damage in Thailand?...

21/10/2014

Rent a Car in Pattaya

The most asked question of customers of 5 Star Auto who using the service car rent in Pattaya is what to do in case of an accident? What problems can be expected of the driver, if he is guilty or not guilty in the accident? In which cases the insurance covers the damage in Thailand? What financial losses are expected in the case of tenant participation in an emergency situation on the road? To all these questions we will try to answer in this article. So, by the order:

 

Q: What to do in case of an accident?

Answer: First, in case of an accident will never leave the scene of an accident. As in any country of the world, if you leave the scene of an accident you will automatically become guilty. Second, immediately call on our hotline number: 0 900 2000 40. We speak 9 languages ​​and immediately will solve all the problems. If you are in Pattaya or in the surrounding area our manager will arrive on the scene of an accident and take care of everything by himself.

If you are outside of our region, such as in Bangkok or on the islands, our manager will call the insurance agent who will issue the insurance case but with the police he will have to talk by the phone. In any case, we strongly recommend to making pictures of the accident scene and of all involved people, especially if you are not guilty in the incident.

 

Just draw your attention to a strict policy with drunk drivers in the Kingdom. The driver, who is in under influence of alcohol or drugs is guilty in an accident anyway and all the damage caused as a consequence in an accident is paid in full by drunk driver to all affected parties, including companies that provide services of rent a car in Pattaya. In this situation the driver also can be arrested for up to 90 days and/or fined up to 200,000 Baht (depends on region). Measure of responsibility establishes the court.

 

Q: What problems can be expected for the driver, if he is guilty or not guilty in an accident?

Answer: If you are not guilty in an accident then no any problems you will have. The only thing that happens - you lose time on drafting a protocol in the police office. If you guilty in an accident, it’s all depends on its effects. The main problems can be expected if the injury caused due to one or more involved people in an incident. In this case you will go to police office or to the court, but we recommend to solving the problem with the victims on the spot.

 

The party who fault in the accident pays the penalty in the police station. Just strongly recommend again carefully read the information about the policy of Thailand concerning drunk drivers. It is located at the end of the answer for the previous question.

 

Q: In which cases the insurance covers the damage in Thailand?

Answer: All, without exception, except situations with a drunk driver. The only thing that you should know that in the Kingdom all insurance companies have a policy of absolute franchise of 5,000 Baht for each accident.

 

Q: What financial losses are expected in the case of tenant participation in an emergency situation on the road?

Answer: So, in case your fault in an accident, your loss can be up to 5,000 Baht, depending on the damage caused to the vehicles. For example, if you scratched the bumper and it’s repair cost 1,000 Baht, you will lose exactly that amount. And if the amount of damages is 30,000 Baht you will lose the entire amount of the absolute franchise of 5,000 Baht. In case of your innocence in an accident, you will not lose anything at all.

 

Please note that the company 5 Star Auto, unlike many companies offering car hire in Pattaya, doesn’t ask you to pay the additional costs (over 5,000 Baht) or pay for the downtime of the vehicle on the service, even if your fault accident.

 

Again, the only exceptions are cases involving drunk drivers.

 

For more information about terms of rental for corporate clients, you can contact our manager, in any convenient manner in the CONTACT US section.

 

We can only wish you make the right choice and good luck on the road!

 

With our fleet of vehicles can be found in CAR PARK section of our web site. All news articles are listed in our BLOG section.

© 2014 5 Star Auto

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